Redblade IT Support Solutions
It is imperative to manage your IT Infrastructure to allow it to serve your core business function through being efficient, cost effective and reliable. Redblade have come up with solutions to make sure you have all the help you need in a suitable package designed for your business. We take it one step further to give you options on disaster recovery and we have monitoring solutions that keeps you informed up to the minute on network issues. Redblade is committed to being the best at providing essential services.
Proactive Support
There are a number of tasks that can be performed on your network to ensure that your network is running at optimal level. Our proactive support solution results in predefined network management visits and telephonic support the moment you need it with SLA's that are right for your business. More
Bank of Days
Redblade respects that some businesses prefer to use their network support on an ad hoc basis. Our Bank of Days solution saves you money while you stay in control of how and when services are used. More
Maintenance Support
If you don't want a full outsourcing solution like our proactive solution, but you do need higher SLA's and some structure in your support , then the Redblade Maintenance support solution can provide the combination of traditional support with the freedom of ad hoc alternatives. More
Hardware Maintenance
Redblade are offering a value added service to supporting your network. In the event of hardware failure Redblade can be onsite within a specific SLA to provide a working solution to replace critical network equipment. This means not only is your equipment replaced but it is installed and reconfigured to minimise downtime. More
Online Backup Service
In the event of a catastrophic event your backup solution is the beginning and the end. It is imperative that you have a solution that will allow you to rebuild your data. While we can provide a full disaster recovery solution based on traditional backup options, Redblade have found that too often human error weakens this solution. For this reason we are moving over to Online Backup Services which negates human error, increases the speed of disaster recovery and is more cost effective in the long run. More
Managed Network Monitoring
The time it takes for a problem to be discovered when your critical equipment fails can be the difference between a manageable incident and a catastrophic event. Through monitoring of devices, applications and general performance of your network, Redblade can spring into actions as events occur to provide information and solutions within minutes. More